BookSpruce SMS Terms

Last updated: November 5, 2026

Program name: BookSpruce Missed-Call Text Back

What it is. BookSpruce is a messaging service used by local plumbing and home-service businesses. If you call one of these businesses and the call is not answered, you may receive a text message from that business's number so they can follow up on your call. If you reply, you may receive further messages about your service request, such as questions about the job, your address, and scheduling. Replies may be written by an automated assistant on the business's behalf.

How you agree to receive messages. You start the conversation by calling the business. When your call is not answered, a short recorded greeting tells you that the business may text you at the number you called from, that message and data rates may apply, and that you can reply STOP to opt out. Replying to a text means you agree to receive more messages about that request.

What we will not send. No marketing or promotional messages are sent through this program. Your phone number is never sold or shared for marketing.

Message frequency. It varies. Usually one text after a missed call, plus replies to messages you send.

Cost. Message and data rates may apply, depending on your mobile plan.

To stop messages: reply STOP (or UNSUBSCRIBE, CANCEL, END, or QUIT). You'll get one message confirming you've been unsubscribed, and no further texts will be sent from that number. To start again, reply START.

For help: reply HELP, or email bookspruce@gmail.com.

Carriers. Carriers are not liable for delayed or undelivered messages.

Privacy. See the BookSpruce Privacy Policy at https://app.bookspruce.com/privacy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Contact. BookSpruce, bookspruce@gmail.com